Rio FAQ fruit market

We’re always happy to answer questions and concerns via email and no request is too strange (we were once asked to find a location where a guest could see capybaras in the wild!). But before you write, why not take a look over the Frequently Asked Questions list below to see if we’ve already answered your question.

You won’t find a price listed on this website because we want to be flexible – prices vary according to numerous factors such as time of year, group size and several other factors. Just drop us a line and we’ll get back to you quickly with a price. The prices we quote always cover everything on the tour – all food and drinks (water, juices, beers and caipirinhas), the guide’s fee and any transportation during the tour (the costs of getting to the starting point of the tour, and getting back to your hotel after the end of the tour, are not included).

The tour price includes all food, all drinks (water, juices, beers, caipirinhas), transportation during the tour and the guide. There are no hidden charges, tricks or nasty surprises – we want you to relax and enjoy the tour without having to worry about your budget. We also include lots of extra information and recommendations such as where to stay, activities, restaurants and night-life. Just let us know what you’re looking for and we’ll send you a range of personalised recommendations with descriptions, maps, prices and other useful information.

Come with an appetite! There will be plenty to eat and drink so unless you’re a BIG eater, stick to a light breakfast

Wear something comfortable. These are walking tours and although we take plenty of breaks, it makes sense to wear comfortable clothes and footwear.

Bring your camera. Rio is an incredibly photogenic city that you’ll want to capture for posterity. If you have a large camera that won’t fit in your pocket, bring a bag so you can keep it out of sight while you’re not using it.

Watch the weather. The rain doesn’t stop our tours. However, you might want to check the forecast and bring an umbrella if it looks like rain. On sunny days, consider bringing sunscreen and a hat.

Our standard tours take in Lapa, Glória, Flamengo and Laranjeiras. If you are interested in visiting other areas of Rio then let us know – we may be able to put together a customised tour which covers it.

We don’t do hotel pickups and here’s why: we want to avoid the situation where the first hour or two of the tour is spent driving between hotels. Instead we’ll send you easy-to-follow instructions explaining how to get from your accommodation to the starting point of the tour. Whether you want to take a taxi or public transport, we can advise you on journey times and costs. And at the end of the tour we’ll help you with your onward journey.

Our tour groups usually range in size between 4-8 guests (we set maximum group size at 10). We don’t do forced frivolity, but over the years we’ve noticed that like-minded people come on our tours and usually end up firm friends by the end of the tour. For private tours we are able to handle much larger groups – contact us for more details.

  • CASH: This is our preferred payment method and also the cheapest. Unless otherwise stated, please bring the stated amount in Brazilian Reais (we may be able to accept some foreign currencies, but this must be pre-arranged). During busy periods, or if you are booking a large group, we may need you to pay a holding deposit in order to guarantee your reservation.
  • CREDIT CARD (USD/GBP/EUR): We work with the secure online payment service Payoneer for online credit card payments in USD/GBP/EUR. It usually takes 3-4 days to process the payment, so this will only be available if you book ahead of time. We include their 3% transaction charge – you’ll pay a little more than if paying in cash, but could easily save this back on currency conversion costs.
  • UK BANK TRANSFER: We have a UK bank account that can be used for direct transfers for guests with UK banks.
  • PAYPAL: We can accept payment via PayPal, but due to PayPal’s substantial ‘transaction fees’ and our very narrow profit margins, we need to include this in the price (currently standing at 6.6%).

If you have any questions about payment please feel free to send them to us – we always do our best to be flexible and find a solution that works for you.

No problem. Rain ruins many activities in Rio, but happily it doesn’t stop food tasting delicious! Since we started these tours in September 2013, we’ve never had to cancel a tour due to rain. Just keep an eye on the weather forecast and if it looks like rain then bring an umbrella with you (or we can help you pick up a cheap umbrella from the street vendors).

This should be fine, but please let us know at the earliest possible opportunity so we have time to make the necessary arrangements. We regularly take pescatarians, guests who are lactose or gluten intolerant, and those who have allergies. For people with serious allergies we ask that they bring their emergency medicine just in case (for the record we’ve never had any mishaps but we take these things seriously). Our tours do not include any pork-related ingredients, nor clams, oysters, mussels or scallops.

Absolutely not! We do include alcoholic drinks for guests who want them, but there are always non-alcoholic alternatives available. Our tours are about getting to know Rio, getting to know Brazilian food and having a nice time – alcohol is 100% optional!

We think walking tours are the best way to get to know the city, but we don’t want things to be overly strenuous. We stroll at an easy pace and never for more than 15 minutes without making a stop. We’ve had happy customers as young as 5 and as old as 86, but if you have mobility issues please email us so we can discuss the options.

Yes! We are always happy to have kids along on our tours. We offer discounts for certain age ranges (very young children go free). Contact us for more details.

A lot of people come to Rio with safety concerns and we always do our best to be clear, open and honest about the situation. First off, let’s get one thing straight – Rio is not the war zone that some people would have you believe. Almost 3 million international travellers visit Rio each year and the vast majority have a wonderful time without any problems. However, no city is crime-free and it is definitely smart to take common sense precautions. See our page on Safety for more details and feel free to contact us directly if you have concerns – we’ll give you honest, sensible advice and we aren’t going to sugarcoat anything.

Our food tours do not include visits to Sugarloaf, Christ the Redeemer – however, we do offer awesome separate tours for these locations (also samba tours!). Our food tours do include visits to the Selarón Steps (Escadaria Selarón) and the Lapa Arches (Aqueduto da Carioca).

All our tour guides are either native English speakers (who also speak Portuguese) or are Brazilians who speak excellent English. Unless otherwise stated our tours will be conducted in English. If you are looking for a tour in Spanish, Portuguese, German, French or any other language please get in touch and we can discuss further.

If you have any other questions, please feel free to contact us.